Privacy Policy

The Railyard Event & Conference Center
50 Roundhouse Way
Elkins, WV 26241
United States

Last Updated: March 2026

The Railyard Event & Conference Center respects your privacy and is committed to protecting the personal information you share with us through our website.

This Privacy Policy explains what information we collect, how it is used, and how we protect it.

Information We Collect

When you visit our website or submit a request through our forms, we may collect certain information, including:

  • Name

  • Email address

  • Phone number

  • Event details (such as event date, guest count, and event type)

  • Any additional information you voluntarily submit through inquiry forms

This information is typically collected when you:

  • Submit an event inquiry

  • Request venue information

  • Contact us through the website

  • Purchase tickets for events or register for events

How We Use Your Information

The information you provide may be used to:

  • Respond to event inquiries or requests

  • Provide information about venue availability and services

  • Communicate about upcoming events or bookings

  • Improve our website and customer experience

  • Manage event ticketing and reservations

We do not sell, rent, or trade your personal information to third parties.

Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience.

We use tools such as Google Analytics to collect general website usage information, including:

  • Pages visited

  • Time spent on the site

  • Browser type

  • Device type

  • General geographic region

This information helps us understand how visitors use our website so we can improve functionality and content. These analytics tools do not identify individual users.

Third-Party Services

Our website may integrate with trusted third-party services that help us operate our business and manage events. These may include:

  • Google Analytics for website analytics

  • TicketSauce for event ticketing

  • WeddingWire for venue listings and inquiries

  • Customer Relationship Management (CRM) systems used to manage event inquiries and client communication

  • Social media platforms such as Facebook or Instagram

These services may collect information according to their own privacy policies.

Social Media Links

Our website may include links to social media platforms. If you interact with those platforms, your information may be governed by the privacy policies of those services.

Data Security

We take reasonable steps to protect the information submitted through our website. However, no method of internet transmission or electronic storage is completely secure.

Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Your Choices

If you would like to request that we update or delete personal information you have submitted through our website, you may contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

The Railyard Event & Conference Center
50 Roundhouse Way
Elkins, WV 26241