FREQUENTLY ASKED QUESTIONS
We’ve compiled answers to some of the most common questions about hosting events at The Railyard Event & Conference Center, including details about our spaces, services, and policies. If you don’t see the answer you’re looking for or have additional questions, please email us at sales.railyard@taylorhospitality.com, and a member of our team will be happy to assist you.
WHEN WILL THE RAILYARD EVENT & CONFERENCE CENTER OPEN?
The Railyard Event & Conference Center is currently under construction in downtown Elkins and is scheduled to open in Summer 2026. While we put the finishing touches on the space, you can start planning your event or purchase tickets to an upcoming show now—our team is ready to help make your experience unforgettable.
What is The Railyard Event & Conference Center?
The Railyard Event & Conference Center is the newest premier event and conference venue in West Virginia, offering modern, flexible spaces for a wide range of gatherings. From corporate meetings and conferences to weddings, concerts, and community events, The Railyard provides state-of-the-art amenities, professional support, and a central downtown Elkins location to make every event memorable.
Where is the Railyard located?
The Railyard is located in Elkins, West Virginia, conveniently situated in the heart of downtown. Our central location makes it easy for guests to access nearby hotels, dining, and local attractions. Our physical address is 50 Roundhouse Way, Elkins, West Virginia 26241.
What types of events can be hosted here?
The Railyard Event & Conference Center can accommodate a wide variety of events, including outdoor expos, trade shows, mid-size conventions, corporate meetings, weddings, galas, community gatherings, concerts, and live performances. Our flexible indoor and outdoor spaces are designed to support everything from large-scale productions to more intimate celebrations, making the venue ideal for nearly any type of event.
What are the hours of operation?
Once open, The Railyard Event & Conference Center will be available for events and tours by appointment. Standard business hours for inquiries will be Monday through Friday, 9:00 AM to 5:00 PM, with evening and weekend hours available for scheduled events. Our team is happy to accommodate visits and bookings to ensure your event runs smoothly.
Is Parking Available onsite?
Yes, we offer ample on-site parking, including accessible parking spaces and motorcoach parking for larger groups.
How do I book an event, conference, or meeting?
To book an event or conference at The Railyard, please contact our sales team at sales.railyard@taylorhospitality.com. We’ll guide you through available dates, venue options, and any additional services you may need to make your event a success.
How far in advance do I book?
We recommend booking as early as possible to secure your preferred date, especially for peak seasons or large events. Many clients reserve their dates 6–12 months in advance to ensure availability.
Are there any deposits or fees required to reserve a date?
Yes, a deposit is required to reserve your event date. The amount will vary depending on the type and size of your event. Our team will provide full details during the booking process.
What is the cancellation or rescheduling policy?
Cancellation and rescheduling policies depend on the event type and timing. We strive to be flexible and will work with you to accommodate changes whenever possible. Specific terms are provided at the time of booking.
Can I tour the venue before booking?
Absolutely! Upon opening, we encourage prospective clients to schedule a tour by appointment. This gives you the opportunity to explore our indoor and outdoor spaces, discuss your event needs, and see firsthand how The Railyard can bring your vision to life.
What is the capacity of each space?
The Railyard Event & Conference Center offers flexible spaces to accommodate a wide range of event sizes. Capacities vary by room and setup, from intimate meetings to large-scale conferences and performances. Our sales team can provide detailed capacity charts for each space to help you plan your event.
Are tables, chairs, and linens provided?
Tables and chairs are provided with your rental. However, linens are not included. Additional upgrades or specialty items can be arranged through our team or preferred vendors.
Is there on-site audio/visual equipment?
Yes, The Railyard is equipped with state-of-the-art audio/visual equipment, including projectors, screens, sound systems, and microphones. AV packages can also be coordinated to fit the needs of your event.
Are there options for stage setup or special lighting?
Absolutely! We offer flexible stage setups and professional lighting options for concerts, performances, presentations, and ceremonies. Our team can work with you to design the perfect setup for your event.
Is the venue accessible for guests with disabilities?
Yes, The Railyard is fully ADA-compliant, featuring accessible entrances, seating, restrooms, and parking to ensure all guests can comfortably enjoy the venue.
Do you offer catering services?
Yes! The Railyard Event & Conference Center provides full-service catering with a variety of menu options to suit your event’s needs.
Can I bring in an outside caterer?
To ensure quality and consistency, outside caterers are not permitted. Our in-house catering team will work with you to create a customized menu.
Are there options for special diets or allergies?
Absolutely! We can accommodate special dietary needs and allergies with advance notice. Please let our team know during the planning process so we can ensure all guests are well cared for.
Is alcohol allowed? Are bartending services provided?
No outside alcohol is permitted, but we offer professional bartending services and can provide a variety of beverage options for your event. Our team ensures that all alcohol service follows local regulations.
Are there hotels nearby for overnight guests?
Yes! The Railyard Event & Conference Center is conveniently located near a variety of hotels and lodging options, ranging from boutique and historic properties to major chains. Our team can provide recommendations based on your guests’ needs.
What local attractions are accessible from The Railyard?
Guests can enjoy downtown Elkins, local shops, restaurants, parks, and nearby outdoor recreation areas. The area offers a mix of cultural, historical, and scenic attractions, making it easy to combine your event with unique experiences for attendees.
Can you recommend transportation options for guests?
Currently, we do not provide transportation services. Guests are responsible for their own travel arrangements to and from the venue.